You have the option to modify an order within the first hour after placing it. Simply reach out to our customer support, and we'll assist you with any necessary changes. Additionally, if you need to cancel an order before it's shipped, please contact our customer support team.

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging (if possible), and you will need to include the Return Form.

Refunds

Once we receive your item, we will inspect it. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 3-5 business days, depending on your card issuer's policies.

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

To initiate a return, please follow these steps:

1. Download the Return form below and fill it out. Print the completed form and include it with your order.

2. Pack the item securely in the original packaging (if possible). It is important to include the return form.

3. Ship the package back to the address: Kanaalweg 47A, 2584 CE, Den Haag

If you have any questions or concerns about the return process, please don't hesitate to contact us.

We currently do not offer gift wrapping or special packaging options.